Problem Resolution Process

COMMON REASONS FOR USING THE PRP

Many problems with co-workers seem to arise when two individuals refuse to be flexible and each tries to insist on having things...

Many of the problems employees have with PHK CPA seem to stem from lack of understanding of the point of view of PHK CPA, or lack of good communication between Management and the employee.  Open communication with the ...

Similarly, if the employee is upset over the way in which a certain policy has been administered (for instance, he does not like the way in which vacation was scheduled), presentation of a complaint often allows the employee to see the larger picture behind why the rule was adopted. Such complaints also ....

As a result, we encourage all employees to use the following problem resolution procedure if they are unhappy about any workplace issue, so that ...